Refund policy
Return & Refund Policy – Denim Forge
At Denim Forge, customer satisfaction is our priority. We aim to provide quality products and a smooth shopping experience.
1. Return Policy
We offer easy returns within 7 days of delivery. Items must be unused, unworn, unwashed, and in their original condition with tags and packaging intact.
2. Eligible Returns
Returns may be accepted for:
- Damaged or defective products.
- Incorrect items received.
- Eligible size or product issues, subject to our return conditions.
Customized products may not be eligible for return unless they arrive damaged, defective, or incorrect.
3. Refund Policy
Refunds are reviewed after the returned item is received and inspected. Approved refunds will be processed through an agreed payment method. Processing time may vary depending on the payment provider.
4. Exchange Policy
Exchanges are subject to product availability. Please contact us within 7 days of receiving your order to request an exchange.
5. Shipping Charges
Return shipping charges may apply depending on the reason for the return. If the item is damaged, defective, or incorrect due to our error, please contact us for assistance.
6. How to Request a Return
To request a return or exchange, contact us with your order number and a brief description of the issue.
WhatsApp: +92 329 0481823
Email: denimforge8@gmail.com
Denim Forge reserves the right to review return and refund requests according to this policy.
Denim Forge — Built for Your Style.